# Milo: AI receptionist for restaurants and cafes

Source: https://dialmilo.com/for/restaurant

Keep your phone open during dinner rush. Milo takes reservations, answers menu questions, and handles delivery requests without tying up your floor staff.

## Your phone doesn't ring during dinner rush. Now it does — and Milo picks it up.

Reservations, hours, dietary questions, large-party catering. Milo handles the routine calls so your servers stay on the floor instead of stuck behind the host stand.

## What goes wrong without an answering service

- **Your only host can't take reservations AND seat tables at 7pm.** — Milo answers every reservation call instantly, books party size + date + time, and texts the caller a confirmation.
- **Callers ask hours, menu, vegan options, parking — all night.** — Milo learns your menu and hours from your website. Answers in two seconds, never wrong, never tired.
- **Catering inquiries get lost in voicemail.** — Structured voicemails tagged 'catering' show up in your dashboard high-priority — never lose a $2k corporate order again.

## A real call during a Friday rush

**Milo:** Pesto e Vino — this is Milo. How can I help?
**Caller:** Hi, do you have a table for 4 tomorrow at 7?
**Milo:** Let me check — yes, 7pm works. Any seating preference, inside or patio?
**Caller:** Patio if it's available.
**Milo:** Patio it is. Can I get a name and a number to send the confirmation?
**Caller:** Maria, 415-555-9988. One of us is vegetarian — do you have options?
**Milo:** Of course — our pasta primavera and the eggplant parmigiana are popular vegetarian picks. I'll book you for tomorrow at 7, party of 4, patio. Confirmation text on its way.

## What Milo handles

- **Reservations into your calendar** — Connect Google Calendar (or OpenTable / Resy soon). Milo writes the booking so your host stand can see it instantly.
- **Knows the menu and dietary specifics** — Upload your menu PDF — Milo answers vegan/gluten-free/nut-allergy questions accurately, never guesses.
- **Catering inquiries flagged high-urgency** — Big-money calls don't sit in voicemail. Milo tags catering / private events for fast triage.