# Milo: AI receptionist for salons & spas

Source: https://dialmilo.com/for/salon

Stop dropping the scissors to answer the phone. Milo books appointments, answers pricing questions, and reschedules — straight into your Google Calendar.

## Cut hair, not phone calls.

Milo answers while your hands are in someone's hair. She books appointments directly into your Google Calendar, knows your pricing, and reschedules without a hold queue. Sounds warm, never mechanical.

## What goes wrong without an answering service

- **Half your bookings come by phone — and you can't answer mid-cut.** — Milo answers every ring instantly, checks your real Google Calendar for openings, and writes the appointment in before the caller hangs up.
- **Callers ask the same five questions all day. Hours. Pricing. Parking.** — Milo learns your menu, pricing, hours, and location from your website and policies — and answers in seconds.
- **After-hours requests die overnight.** — Set business hours; outside them Milo takes structured voicemails so you triage Monday morning in 30 seconds, not 30 minutes.

## A real call, handled while you're styling

**Milo:** Bella Salon — this is Milo. How can I help you today?
**Caller:** Hi, can I book a haircut for next Tuesday afternoon?
**Milo:** Of course! Do you have a stylist preference?
**Caller:** Sarah if she's around.
**Milo:** Let me see… Sarah has 2pm or 3:30pm next Tuesday. Which works better?
**Caller:** 2pm please.
**Milo:** Lovely. Can I grab your name and a number to text the confirmation to?
**Caller:** Alex, +1 415-555-1234.
**Milo:** Booked you in for Tuesday at 2pm with Sarah. You'll get a text confirmation in just a moment. See you then!

## What Milo handles

- **Books straight into Google Calendar** — Connect once. Milo checks free/busy live and writes appointments with the caller as an invited guest.
- **Knows your pricing and policies** — Upload your service menu, cancellation policy, and FAQs — Milo quotes them word for word so nobody hears 'let me check.'
- **After-hours voicemails, sorted Monday morning** — Closed Sunday? Milo politely takes a callback request and tags it for triage.