For repair shops, dealerships, body shops, and tire stores

Your service writers can't be on the phone AND at the counter. Milo can.

Milo handles the routine calls — service appointments, parts availability, tow requests — and always asks for vehicle year, make, and model first, so you walk into the bay with everything you need.

Live in 3 minutes. Pay as you go — no subscriptions.

What changes the day Milo answers your phone

Customers call asking about a service; you spend 3 minutes finding the right intake form.

Milo books the service slot with vehicle year + make + model + issue + drivability captured in one go — straight into your shop's calendar.

Parts calls interrupt your writers all day with the same five questions.

Upload your parts cross-reference. Milo answers “do you have brake pads for an 09 Civic” in seconds. Routes the complex stuff to a human.

Late-night tow calls go to voicemail and the customer calls your competitor.

After-hours mode + notify_owner urgency=high on the word “tow” or “won't start” — you decide whether to take the call.

A real service call

Real transcript shape. Names changed.

Milo
Hometown Auto — this is Milo. How can I help?
Caller
My check engine light came on, can you take a look?
Milo
Absolutely. Year, make, and model?
Caller
2018 Toyota Camry.
Milo
Got it. Is the car drivable, or do you need a tow?
Caller
Drivable, just the light.
Milo
Good. We can fit you in tomorrow at 9am or Friday at 1pm — which works?
Caller
Friday 1pm.
Milo
Booked. Name and best callback number?
Caller
Jordan Park, 415-555-2244.
Milo
Done — Friday 1pm, 2018 Camry, check engine light. We'll text you a confirmation. See you then.

What Milo actually does for you

Service appointments with vehicle details captured

Year / make / model / issue / drivability — Milo asks every time, books straight into your calendar.

Tow + roadside calls escalated

Says “tow”, “won't start”, or “stranded” → notify_owner texts you immediately so a customer never waits.

Parts availability answered cold

Upload your parts cross-reference or inventory feed. Milo answers common-part lookups without bugging your counter.

Start taking calls in 3 minutes.

$1 free credit to start. Pay as you go — no subscriptions, top up only when you want to.

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