For Shopify, WooCommerce, and any online store
Voice support that doesn't make you hire a support team.
Customers call wanting to know where their order is. Milo looks up the order, reads the tracking, processes in-policy refunds, and tags anything weird for you to triage — instead of stalling at “please email support”.
Live in 3 minutes. Pay as you go — no subscriptions.
What changes the day Milo answers your phone
“Where's my order?” calls drown your inbox and your DMs.
Milo looks up the order by number, name, or email and reads the tracking status — without ever waking up a human.
Refund requests turn into 5 back-and-forth emails before resolution.
Upload your refund policy; Milo cites it precisely and processes in-policy refunds same-call. Out-of-policy requests get triaged to you with the order pre-loaded.
VIP customer hits a problem and bounces before you see the email.
Milo recognises repeat callers, knows their order history (via knowledge base), and notify_owner texts you when a high-LTV customer needs personal attention.
A real call about a delayed package
Real transcript shape. Names changed.
What Milo actually does for you
Knows your shipping + refund policy cold
Upload your policies once. Milo quotes them exactly — never invents a 60-day window when yours is 30.
Texts tracking links and confirmations
Customers ask for things in text; Milo texts them mid-call. Less “wait, what's the URL again?”
Out-of-policy issues triaged to you
Damaged items, lost packages, edge cases — tagged 'refund' or 'complaint', urgency-sorted, ready for 60-second triage.
Start taking calls in 3 minutes.
$1 free credit to start. Pay as you go — no subscriptions, top up only when you want to.
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