Quick start: from signup to your first answered call

What you'll do

By the end of this guide you'll have a live Milo receptionist with a real phone number attached. If you already have a business number you want to keep, you can forward it to Milo afterward — the process takes about two extra minutes.

1. Sign up

Head to app.dialmilo.com and create your account with your email address or Google login. No credit card is required to sign up.

2. Walk through onboarding

1. 1

   Name your receptionist

   Give your receptionist a name (or just call it 'Milo') and add your business name. This is what callers will hear in the greeting.

2. 2

   Write your greeting script

   The onboarding wizard gives you a starting script. You can accept the default and refine it later — it already covers the basics.

3. 3

   Pick a voice

   Choose from a set of voices. You can change this any time, so don't overthink it right now.

4. 4

   Set business hours

   Tell Milo when you're open. Outside those hours it can take a message or play a custom closed message.

3. Buy a phone number

After onboarding, you'll land on the Numbers page. Click Get a number, choose local or toll-free, and pick the area code that makes sense for your business. The number is provisioned instantly and assigned to your receptionist automatically.

4. Test it

Call the number you just bought. Milo will answer, greet you, and respond to what you say. Listen for anything that sounds off — names mispronounced, a greeting that's too formal, anything you'd want to tweak.

5. Forward your real number (optional)

If you already have a printed business number (on your website, business cards, Google listing), you don't need to abandon it. Set up call forwarding from your carrier so calls to your existing number ring through to Milo. See the forwarding article for carrier-specific steps.