VIP host coverage calculator
How many of the touches you want your VIPs to get can your hosts actually make? See the gap, and how much host time an AI could free by taking the routine calls.
For licensed operators' CRM, VIP and retention teams.
Today
Touches your hosts can make
75%
1,600 wanted a month
Touches missed each month
400
Host hours needed
320
You have 240
Hosts needed for full coverage
3
You have 2
With AI on routine touches
Coverage
100%
Host hours freed
160
A month, for your highest-value conversations
Touches the AI makes
800
AI cost a month
€144
Affordability and source-of-funds checks stay with your team. The AI handles service and check-in calls, and stops the call at any sign of harm.
Give your hosts their time back.
Milo makes the check-in calls in the player's language and hands anything sensitive to your host with a summary. Try it on 20 players for free.
How it works
Host hours needed = VIP players × touches per month × minutes per touch ÷ 60. Coverage = the touches your hosts' calling hours allow ÷ touches wanted.
With AI: the routine share of touches moves to the AI, which frees that host time. AI cost = AI touches × AI answer rate × minutes per answered call × price per minute. Unanswered AI calls are free.
UK operators: see the Gambling Commission's high-value customer guidance on affordability and source-of-funds checks.
Questions
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These tools give estimates from the numbers you enter. They are not legal or financial advice.